Live Chat
AI Chatbot
Chatbot
One Platform, Multiple Channels: More Leads, More Efficient Service
Meiqia's word - of - mouth Product, Highly recommended by loyal customers.
Ultimate
¥
5,888
per seat/year
Chats& Collaboration
Chats saved permanently



Concurrent Chats
2
99
Talk to sales
Talk to sales
Basic channel access




Ads platform access


Ads platform access
3
10
Talk to sales
Talk to sales
Canned responses




Customer message




Mobile apps




Team service time



Visitor Browsing Trails



Chat routing rules



Chatlink




Tailored chat widget




Message retraction


Pre - chat survey



Message prediction


Leads capture


Visitor area quarantine



Top chat



Conversation tag



Service evaluation



Conversation collaboration



Login security verification



Customers queuing




Team notice




Multi - site access




Pro chat assignment


Conversation summary


Product message


Domain whitelist


Enterprise sensitive words


Enterprise CRM
Customer card




Customer information synchronization




Customer data management




Operation record


Customer tag



Blacklist



IP blacklist


Custom customer events


Advanced apps and marketing tools
Advanced apps and marketing tools




Data screen


Custom report


Quality control


Quality control


Independent brand


Iframe Embedding Support


More extension features
Custom chatlink


Advanced API


Global dynamic network acceleration


UTM Monitoring


Multilingual version


Support & services
Chatbot




VIP Customer Service Support

3 v 1 Customer Service Group

Personalized service

Frequently asked questions
What is the starting price of the paid plan?

All paid plans start at ¥3,500.
Is there any after - sales service such as training and technical support?

Meiqia products are extremely easy to use and can be started without special training. Please read the getting-started guides:"Meiqia Quick Start Guide for Administrators" and "Meiqia Quick Start Guide for Customer Service".
What does seat count mean?

The number of seats refers to the number of service windows that an enterprise can provide for customers. For example, Xiaoming's enterprise has 21 customer service staff, providing 724-hour online customer service through three shifts. At the same time, 7 customer service staff serve customers through Meiqia. Then Xiaoming only needs to purchase 7 Meiqia seats, while 21 customer service accounts can be created, and each customer service staff has their own account.
Do historical conversations support export? how much can be exported

The paid version supports the export of historical conversations. The data export is limited to the recent 6 months, and the export quantity is limited to 20,000 entries per time. The trial version does not support the export of historical conversations. If you need to export, please upgrade to the paid version.
Is the data secure in Meiqia?

It's very secure. We have deployed bank-level SSL encryption access functions for the entire system to ensure the security of data transmission over the network. There is a comprehensive real-time backup plan on the server side to ensure that data will not be lost. The server is guarded by top security experts from Alibaba Cloud and AWS and has powerful DDoS protection and intrusion prevention capabilities.
Can the trial version be upgraded later?

We are well aware of the difficulties of running a company in China, so we provide a trial version with basic functions for newly established companies. The trial version can be upgraded to various paid versions at any time, and there will be no loss of your account data during the upgrade. The upgrade can be completed self-service within three minutes and can be used immediately after upgrading.
Need to sign a bunch of contracts?

No need. You only need to read and agree to the "Meiqia Service Terms" before registering an account. Of course, if you need it, Meiqia will provide a complete paper version of the contract.
How to pay, can you provide an invoice?

We support online payment via Alipay. If you need to use bank transfer for public accounts, please contact our business department. After payment, you can directly apply for invoice issuance on the workbench. We provide value-added tax electronic invoices and special invoices. The electronic invoice will be sent to the email you noted, and the value-added tax special invoice will be mailed to you free of charge according to the address you provide.

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Contact Us
Tel:400-0031-322
Email:team@meiqia.com
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