{"id":6789,"date":"2023-12-15T17:42:31","date_gmt":"2023-12-15T09:42:31","guid":{"rendered":"https:\/\/meiqia.com\/help\/?post_type=ht_kb&#038;p=6789"},"modified":"2023-12-15T17:42:31","modified_gmt":"2023-12-15T09:42:31","slug":"ticket_sla","status":"publish","type":"ht_kb","link":"https:\/\/www.meiqia.com\/help\/article\/ticket_sla\/","title":{"rendered":"\u5de5\u5355\u652f\u6301SLA\u670d\u52a1\u76ee\u6807"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<cite>SLA\uff08Service Level Agreement 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https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/1-8-1536x899.png 1536w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/1-8-2048x1198.png 2048w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/1-8-60x35.png 60w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/1-8-100x59.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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srcset=\"https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-1024x490.png 1024w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-300x144.png 300w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-768x368.png 768w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-50x24.png 50w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-1536x736.png 1536w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-60x29.png 60w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8-100x48.png 100w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/2-8.png 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" 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srcset=\"https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/4-9.png 865w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/4-9-300x271.png 300w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/4-9-768x694.png 768w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/4-9-50x45.png 50w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/4-9-60x54.png 60w, https:\/\/www.meiqia.com\/help\/wp-content\/uploads\/2023\/12\/4-9-100x90.png 100w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" 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